For insurance agents, property managers, plumbers, realtors & contractors who need a vetted fire and smoke damage restoration crew in Houston they can refer with total confidence. Emergency board-up within 4 hours of dispatch.
Fire claims involve multiple trades, contents, ALE, and reconstruction - partners get crushed coordinating it.
One vendor, one scope, one warranty. You hand it off and we own end-to-end.
Structure fires, kitchen fires, electrical fires, puff-back, soot, and post-fire odor.
Adjuster needs board-up and tarp-over within 4 hours of a kitchen fire
Insurance agent's policyholder has soot through the entire HVAC system from a furnace puff-back
Property manager has smoke damage in 12 units after a single-unit fire
Homeowner calls their realtor in a panic - the deal closes in 9 days
IICRC-certified, Xactimate-documented, fully insured. The same protocol on every Houston job.
Secure the structure within hours to prevent further loss and meet carrier mitigation requirements.
HEPA vacuuming, dry-sponge wiping, and chemical cleaning of all affected surfaces.
Inventoried pack-out to our climate-controlled facility for ultrasonic, ozone, and hydroxyl treatment.
Hydroxyl generators, thermal fogging, and HVAC decontamination - not just masking agents.
Framing, drywall, cabinetry, flooring, and paint restored to pre-loss condition.
We invoice the carrier directly via Xactimate, coordinate with the adjuster, and document supplements. Your client never sees a bill for covered work.
Every market has its own loss patterns, carriers, and code quirks. Here is what our Houston crew and the local adjusters we work with see most often.
Houston Fire Department runs one of the largest municipal fire services in the country, with 4 to 6 minute urban response. Post-suppression water damage to the floors below the fire origin is what most of our multi-story referrals come from.
Emergency board-up within 4 hours of dispatch
$2M general liability • IICRC certified
12-month workmanship warranty
Emergency board-up within 4 hours of dispatch. Our Houston, TX crew is on-call around the clock. Most referrals submitted before noon are on-site the same day.
No. Referrals are free for both you and your client. We bill the insurance carrier directly using Xactimate. If the claim is denied, your client only pays for work they pre-approved in writing.
Structure fires, kitchen fires, electrical fires, puff-back, soot, and post-fire odor.
Yes. Every approved partner gets a dashboard with live status updates from dispatch to project close, plus SMS and email notifications at every milestone.
Every crew in our network is IICRC-certified, fully licensed in TX, $2M general liability insured, and bonded. We carry the risk so you and your client don't.
Approved partners earn competitive referral fees on every job that closes. Fee schedule is shared upon partner approval and varies by service type and job size.
Pillar guides our Houston team uses when briefing insurance agents, property managers, plumbers, and homeowners on a fire & smoke damage loss.
Coverage triggers, ALE, and the scope conversations that decide the claim.
Why post-fire smoke and odor drives most secondary contents losses.
Emergency mitigation the carrier expects to be done inside the first 24 hours.
How a total-loss vs. partial-loss fire scope actually plays out week by week.
How adjusters and restoration crews decide what's cleanable and what's totaled.