Water jobs need an extractor on-site within hours or secondary mold damage compounds the claim.
Fast mitigation = smaller claim = happier carrier = a client who tells everyone you sent the right crew.
Burst pipes, supply line failures, sewage backups, appliance leaks, roof leaks, flood intrusion.
Tenant calls at 2am about a burst supply line on the third floor
Insurance agent's client has a Cat-3 sewage backup in a finished basement
Plumber finishes a repair and finds soaked drywall, subfloor, and cabinetry
Property manager discovers a slow leak that's been wicking behind a wall for weeks
IICRC-certified, Xactimate-documented, fully insured. The same protocol on every Franklin job.
Truck-mounted extractors remove standing water within the first hour on-site.
Thermal imaging + moisture meters create an Xactimate-ready scope for the carrier.
Industrial air movers, LGR dehumidifiers, and InjectiDry systems on a documented dry-out plan.
EPA-registered antimicrobials applied to all affected substrates per IICRC S500.
Drywall, flooring, cabinetry, and paint restored to pre-loss condition under one warranty.
We invoice the carrier directly via Xactimate, coordinate with the adjuster, and document supplements. Your client never sees a bill for covered work.
Every market has its own loss patterns, carriers, and code quirks. Here is what our Franklin crew and the local adjusters we work with see most often.
Williamson County's February 2021 freeze produced the largest single-week spike in residential water losses in the county's history. Freeze-preparedness has since become a standard talking point between local agents and their insureds.
60-minute on-site response, 24/7/365
$2M general liability • IICRC certified
12-month workmanship warranty
60-minute on-site response, 24/7/365. Our Franklin, TN crew is on-call around the clock. Most referrals submitted before noon are on-site the same day.
No. Referrals are free for both you and your client. We bill the insurance carrier directly using Xactimate. If the claim is denied, your client only pays for work they pre-approved in writing.
Burst pipes, supply line failures, sewage backups, appliance leaks, roof leaks, flood intrusion.
Yes. Every approved partner gets a dashboard with live status updates from dispatch to project close, plus SMS and email notifications at every milestone.
Every crew in our network is IICRC-certified, fully licensed in TN, $2M general liability insured, and bonded. We carry the risk so you and your client don't.
Approved partners earn competitive referral fees on every job that closes. Fee schedule is shared upon partner approval and varies by service type and job size.
Pillar guides our Franklin team uses when briefing insurance agents, property managers, plumbers, and homeowners on a water damage loss.
The first 24 hours playbook to give any client who just discovered a loss.
How Category 1, 2, and 3 losses drive coverage, scope, and PPE decisions.
Realistic dry-out and rebuild timelines so you can set client expectations.
The number-one referral source we see, especially through freeze events.
Sewer backup vs. surface water vs. NFIP flood, and who pays for which.